求人情報詳細

カクタス・コミュニケーションズ株式会社


営業関連職
Associate, Client Services

<India> Recruiting client servicing professionals

If you are looking to gain exposure in the dynamic field of client services, this is an excellent opportunity for you. As a Client Services Associate at CACTUS, you will work collaboratively with members across multiple departments to provide the world class service experience to clients from Japan.


募集要項
募集職種 営業関連職
Associate, Client Services  
仕事内容 Job Responsibilities: You will be the one-point contact for all clients - responding to client queries, sending quotations, job confirmations and sending completed jobs accurately and efficiently.
Communicating effectively and quickly with Japanese clients over email and over the telephone.Ensuring 90-100% conversion of enquiries.
Develop strategy and content for promotional offers periodically.
Translate client submission forms, mails and client feedback in to English and pass on correct information to the editing team.
Coordinating with the delivery and marketing teams within the organization on a daily basis.
Negotiating with the managers of the editing team in order to provide the best possible service experience to clients.
Tracking and analyzing data, identifying trends and provide inputs for the marketing team.
Ensuring customer relationship management through regular CRM activities and seeking feedback from clients.  
応募資格 Graduate or postgraduate degree
A minimum of 1 year experience (preferably in sales or client services)
Business level English language skills
Native Japanese language skills
Excellent multitasking skills
 
雇用形態 Full time employment  
勤務地 Mumbai, India  
勤務時間 8 hours per day  
給与 17,00,000 INR per annum  
待遇 Subsidized company accommodation
Sponsored flight tickets.
Complete support for any Visa and FRRO [Foreign Regional Registration Office]-related work.
To make your transition to living in India smooth, you will be provided accommodation in a 2- bedroom/hall/kitchen apartment. Apartment deposit and brokerage will be borne by CACTUS.
You will share this apartment with another Cactizen of the same gender.
The apartment will be furnished with sofa, bed, and wardrobe. Amenities like a refrigerator, washing machine, water filter, geyser, microwave oven, gas stove, and utensils will be provided.
CACTUS will bear the cost of maintaining these amenities.
Accident insurance worth Rs. 500,000 and Mediclaim [Health Insurance] worth Rs. 200,000 will be provided.
Airport pick-up upon your arrival.
During your first few days in India, an Office Assistant from the Helpdesk team will pick you up from your apartment and drop you back until you are comfortable commuting all by yourself.  
休日休暇 34 paid leaves per annum
 
当社の特徴紹介 Cactus Communications (www.cactusglobal.com ) is a leading provider of communication solutions, including academic and scientific editing, medical communications, publication support services, English language workshops, transcription, and translation. Editage (https://www.editage.jp/) a division of Cactus Communications provides high-quality services to academic, publishing, and pharmaceutical communities.

We have offices in the South Korea, US, Japan, India, Singapore and China.  
会社概要
会社名 カクタス・コミュニケーションズ株式会社  
事業内容 英文校正、学術翻訳、論文投稿支援サービス 
事業所 東京都千代田区大手町2-6-2 日本ビル10階 
HP http://www.cactus.co.jp 
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